Return Merchandise Authorization (RMA)

The following process will assist you in completing an RMA request on this site. Once you have completed the request, you will be contacted within 2 business days (via email) with your RMA number and the information necessary to return your product.

Please read the following:

  1. You MUST obtain an RMA number before returning your product to M.U.L.E. Tactical.
  2. This online RMA process is for warranty replacement/repair of defective product only. To exchange, refund or receive a credit for your product, please return it to the company from which it was purchased.
  3. Please verify all of the information you are submitting to ensure it is complete and correct. Any discrepancy(s) will delay your request and could cause your request to be denied.
 Denotes required field
If your telephone number requires an extension or special dialing instructions please append them to the notes area.
List any notes or special instructions about your return.
Only Applicable for THE MULE Adaptive Storage Stock
The name of the retail store where product was purchased.
The city of the retail store where product was purchased.
The state of the retail store where product was purchased.
Please be descriptive as possible.

In order to prevent spamming, you will be redirected to a security form after clicking the submit button. Simply enter the characters found in the box provided and your information will be submitted.